Tickets
  • Content
    The conference will feature:
    • Keynote speeches from industry leaders
    • Panel discussions on emerging trends
    • Hands-on workshops for skill development
    • Exhibitions of cutting-edge products and services
  • Network
    Focused on Southeast Europe, this Summit will:
    • Unite a diverse group, from start-ups to multinational corporations
    • Foster collaboration aimed at driving innovation and growth in the tech sector
  • SEE ITS Awards 2024
    The awards will honor:
    • Top regional performers in the industry
    • Leading investors who have made significant contributions
    • Government bodies recognized for fostering growth in the SEE ITS ecosystem
  • Roundtable Discussions
    On November 7th, the event will feature:
    • Roundtable discussions on key regional issues
    • Participation from government representatives and local authorities
    • Business leaders discussing the future of the SEE region
The Summit in Numbers
  • 300+
    Visitors each year
  • 15+
    Diverse Nations
  • 3
    Past editions
  • 1
    Event to unite us all
Explore the 2023 edition:
Conference
Friday, November 8
09:30 – 10:00
09:30 – 10:00
Registration and Welcome Coffee
10:00 – 10:15
10:00 – 10:15
Official Opening
10:15 – 10:30
10:15 – 10:30
SEE Industry Report Data Presentation
Speech
Ilia Krastev, Chairman of AIBEST and CEO at A Data Pro
10:30 – 11:15
10:30 – 11:15
SEE Ecosystem Overview: Bridging Today’s Challenges to Tomorrow’s Excellence
Panel Discussion
  1. Liliya Goranova, Head of SeeNext Insights (moderator)
  2. Ilia Krastev, Chairman of AIBEST and CEO at A Data Pro
  3. Dobroslav Dimitrov, Chairman of BRAIT and Co-founder of Imperia Online JSC
  4. Viktor Goussev, Head Of Investment and Business Development at Sofia Investment Agency
  5. Viktor Mitev, Partner at Ernst & Young
11:15 – 12:00
11:15 – 12:00
Future-Ready Services: Transformation, Automation, Competencies Building
Panel Discussion
  1. Ivan Georgiev, Board Member at AIBEST and CEO and Co-founder, Pontica Solutions (moderator)
  2. Alexander Milev, Managing Director, Proxiad SEE
  3. Ivaylo Lambrev, Head of Risk & Compliance, KBC Global Services
  4. Latchezar Georgiev, Managing partner, SB Accounting & Consulting
  5. Kristina Georgieva, Vice President Operations, TELUS Digital Bulgaria, France, Ireland, Türkiye
12:00 – 13:00
12:00 – 13:00
Lunch
13:00 – 13:45
13:00 – 13:45
Keynote: The Future Wave
Keynote Speech
Aragorn Meulendijks, Futurist
13:45 – 14:05
13:45 – 14:05
Optimizing Global Operations: A Strategic Shift for Enhanced Customer Impact
Interview
  1. Vesselin Dimitrov, Editorial Director, Forbes (interviewer)
  2. Anton Volik, Managing Director, Infopulse Bulgaria
  3. Stefan Tzanev, Head of Operations Bulgaria, Tietoevry Create
14:05 – 14:25
14:05 – 14:25
From Efficiency to Excellence: Key Trends, Current Practices and Challenges for Shared services
Interview
  1. Nataliya Shishkova-Georgieva, Executive Director at AIBEST (interviewer)
  2. Hristo Stoyanov, Partner, Business consulting, EY Bulgaria, North Macedonia, Albania and Kosovo
  3. Naiden Kostadinov, Tax Leader, EY CESA South Cluster
14:25 – 14:45
14:25 – 14:45
Transforming with Intention: Embracing AI to Drive Impact
Interview
  1. Mariya Karashanova, Editor at Digitalk (interviewer)
  2. Petar Torneff, Managing Director at Accenture
14:45 – 15:15
14:45 – 15:15
Coffee Break
15:15 – 16:45
15:15 – 16:45
Operational Excellence in Transactional Services: Learning through Gamification
Parallel Session
  1. Vasil Petrov, Founder and Managing Director, Lean Institute Bulgaria
  2. Aneliya Mancheva, Instructor & Senior Consultant, Lean Institute Bulgaria
15:15 – 16:45
15:15 – 16:45
Leading through the great disruption: Adapting to an AI-driven world of work
Parallel Session
  1. Nadezhda Vasileva, Country Operations Head of Adecco Bulgaria (moderator)
  2. Milena Balevska, HR Director Payroll and Administration, Pontica Solutions
  3. Tanya Genova, Senior Director, People Partner to COO, Paysafe
  4. Petya Dinolova, Managing Director, Re:benefit
  5. Teodor Mihaylov, AI Product Owner, DIGITALL
  6. Boyka Docheva, HR Manager, IBM
15:15 – 16:45
15:15 – 16:45
The New Standards of Customer Service: Cloud Trends and Practical Applications
Parallel Session
  1. Lili Kostadinova, AI & Data Expert, Cloud Office
  2. Pavel Lyutov, Data Engineer, Cloud Office
16:45 – 19:00
16:45 – 19:00
Free Time
19:00 – 20:00
19:00 – 20:00
Cocktail
20:00 – 23:00
20:00 – 23:00
SEE ITS Awards & Gala Dinner
Millennium Center Sofia
November 7-8 | Venue for the whole summit
Registration and Tickets
Conference
Access includes all conference sessions, including keynotes, thematic panels, workshops, coffee breaks, and lunch.

BGN 250
(excl. 20% VAT)
Tickets
Awards Gala
Dinner
Access includes an entertaining program, delicious food and drinks, and the SEE ITS 2024 awards ceremony.
BGN 220
(excl. 20% VAT)
Tickets
Conference + Awards Gala Dinner
Access to all conference sessions and to the 2024 ITS Awards Ceremony & Gala Dinner.
BGN 420
(excl. 20% VAT)
Tickets
Become a Partner
  • Brand Visibility and Recognition
    • Positions your brand before a broad, influential audience.
    • Provides substantial exposure through event marketing, social media, and press coverage.
    • Increases brand awareness and recognition within the hi-tech industry and public sector.
  • Networking Opportunities
    • Offers unique opportunities to engage with industry leaders, potential clients, and key figures in the Southeast European ecosystem.
    • Facilitates networking opportunities that can lead to new business partnerships and collaborations.
  • Customized Solutions
    • Our team provides the best solutions for your brand, with both online and on-site options based on your preferences.
    • Allows you to tailor your presence at various stages of the summit, including roundtables, the conference, and the SEE ITS Awards Ceremony & Gala Dinner 2024.
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