SEEITSSummit.com ∙ Conference ∙ Awards

First SEE Innovation, Technology and Sourcing Summit

17 May 2019 / Plovdiv / Bulgaria

FOCUSING ON:

DareToScale: Innovation, Technology and Sourcing in SEE
Innovate, Transform, Deliver: Future of Technology & Services
Industry Growth Fuel: Talent + Education + Technology Shifts
The SEE Business Climate: Attracting and Doing Business Together

Conference ∙ Awards

info@outsourcinginbg.com

First SEE Innovation, Technology and Sourcing Summit

17 May 2019 / Plovdiv / Bulgaria

FOCUSING ON:

DareToScale: Innovation, Technology and Sourcing in SEE
Innovate, Transform, Deliver: Future of Technology & Services
Industry Growth Fuel: Talent + Education + Technology Shifts
The SEE Business Climate: Attracting and Doing Business Together

About

After five successful annual outsourcing conferences organized by the Bulgarian Outsourcing Association, we are delighted to announce the 1st Southeast European Innovation, Technology and Sourcing Summit.

The event will be organised in partnership with the Bulgarian Association of Software Companies and the City of Plovdiv – one of the most attractive outsourcing destinations in Bulgaria, ranked as the fastest developing city after the capital. Plovdiv will show its hospitality also as a European Capital of Culture for 2019.

The forum aims to boost the development of the SEE ITS ecosystem and position the region as a leading outsourcing destination on the world map.

The Summit is a high-profile meeting for senior decision-makers – a platform for discussion of the latest trends and opportunities in the sector that looks to discover the latest, forward-looking strategies.

Key topics of the summit's agenda:

DareToScale: Innovation, Technology and Sourcing in SEE
Innovate, Transform, Deliver: Future of Technology & Services
Industry Growth Fuel: Talent + Education + Technology Shifts
Bulgaria and SEE: Value investment destinations

2019 ITS Awards Ceremony & Gala Dinner honors the efforts of top regional performers, investors and local governments, for leading best practices and business excellence, as well as for creating favorable business environment for the growth of the SEE ITS ecosystem.

Conference Venuе

Imperial Plovdiv Hotel & SPA

Conference VENUE

Imperial Plovdiv Hotel & SPA

6 Lev Tolstoy str.
1A Arch. Kamen Petkov str.
4017 Plovdiv, Bulgaria

Google Maps

About Plovdiv

Plovdiv is one of the most attractive outsourcing destinations in Bulgaria, ranked as the fastest developing city after the capital.

You can find useful information about the opportunity to invest in the city, workforce size, cost of employment, office places and list of the major IT and outsourcing companies in Plovdiv. Plovdiv BPO and ITO Investment Destination

Plovdiv will show its hospitality also as a European Capital of Culture for 2019. Here you can see all interesting events which are happening in the city. Plovdiv 2019 Cultural Capital of Europe

Agenda

9:00 – 10:00

Registration & photo session

10:00 – 10:30

Welcome & official representatives opening words

10:30 – 10:50

Inspirational keynote speaker

10:50 – 11:10

Opening module – 2019 SEE ITS Ecosystem

The place of each SEE country on the road of technology outsourcing. Outcomes of a special regional comparative report.

11:10 – 11:50

Panel 1: SEE Business Climate – Attracting and Doing Business Together

Discussion points – Building the technological brand of the region:

What is the unique value proposition of the region?
How to position SEE on the global market and attract more investments and clients to SEE vs other regions?
What policies, tools, and opportunities are available or have to be created and how?
What are the legislative challenges?

11:50 – 12:10

Coffee break

12:10 – 12:50

Panel 2: The Future Is Transformation – Let's Own It!

Discussion points and cases:

Outsourcing Transformation: Key trends, the role of automation, AI & blockchain.
How can the outsourcing industry make the best use of AI and RPA? Intelligent transformation. RPA & Blockchain in PPPs and public sector successful service outsourcing.
How does this trend affect vendors and clients?
What other expected waves we can ride to increase our competitiveness and achieve better positioning of the SEE region on the global market?

12:50 – 13:50

Lunch

13:50 – 14:30

Panel 3: Industry Growth Fuel – Talent, Education, Technology Shifts

Discussion points: Strengthening the growth potential:

Availability of knowledgeable people across countries.
The industry's shift from a resource user to a resource creator.
Approaches to key technical requirements and behavioural competencies for developers, linguists, and managers tomorrow.
Is there a room for cooperation in raising experts and making joint programmes?

14:30 – 14:45

Wrap up and closing notes on plenary

14:45 – 15:15

Coffee break

15:15 – 16:15

Parallel sessions:

Scaling SEE: Key Factors for Financing Growth

The Success Keys: Project & Product Management Cases

HR 3.0: Forward Leadership – establishing harmony between bots and talent, future leadership training programs, millennials and 40+, new forms of employer branding, organizational behaviour, work space design, etc.

19:30 – 22:00

2019 ITS Awards Ceremony & Gala Dinner

Special Guests

Dr. Daniel Susskind

Keynote Speaker

Martin Wezowski

Chief Designer and Futurist for SAP

Moderators

Daniela Mihovska

Director Business Systems and Solutions HR, Public Affairs & Communications at Coca-Cola HBC Group

Filip Genov

Vice President and Special Projects Senior Manager at UniCredit Bulbank