First SEE Innovation, Technology and Sourcing Summit

17 May 2019 / Plovdiv / Bulgaria
FOCUSING ON:
  • DareToScale: Innovation, Technology and Sourcing in SEE
  • Innovate, Transform, Deliver: Future of Technology & Services
  • Industry Growth Fuel: Talent + Education + Technology Shifts
  • The SEE Business Climate: Attracting and Doing Business Together
First SEE Innovation, Technology and Sourcing Summit
17 May 2019 / Plovdiv / Bulgaria
FOCUSING ON:
  • DareToScale: Innovation, Technology and Sourcing in SEE
  • Innovate, Transform, Deliver: Future of Technology & Services
  • Industry Growth Fuel: Talent + Education + Technology Shifts
  • The SEE Business Climate: Attracting and Doing Business Together
About
After five successful annual outsourcing conferences organized by the Bulgarian Outsourcing Association, we are delighted to announce the 1st Southeast European Innovation, Technology and Sourcing Summit.

The event will be organised in partnership with the Bulgarian Association of Software Companies and the City of Plovdiv – one of the most attractive outsourcing destinations in Bulgaria, ranked as the fastest developing city after the capital. Plovdiv will show its hospitality also as a European Capital of Culture for 2019.

The forum aims to boost the development of the SEE ITS ecosystem and position the region as a leading outsourcing destination on the world map.

The Summit is a high-profile meeting for senior decision-makers – a platform for discussion of the latest trends and opportunities in the sector that looks to discover the latest, forward-looking strategies.

Key topics of the summit's agenda:
  • DareToScale: Innovation, Technology and Sourcing in SEE
  • Innovate, Transform, Deliver: Future of Technology & Services
  • Industry Growth Fuel: Talent + Education + Technology Shifts
  • Bulgaria and SEE: Value investment destinations

2019 ITS Awards Ceremony & Gala Dinner honors the efforts of top regional performers, investors and local governments, for leading best practices and business excellence, as well as for creating favorable business environment for the growth of the SEE ITS ecosystem.
Conference Venuе
Imperial Plovdiv Hotel & SPA
Conference VENUE
6 Lev Tolstoy str.
1A Arch. Kamen Petkov str.
4017 Plovdiv, Bulgaria
About Plovdiv

Plovdiv is one of the most attractive outsourcing destinations in Bulgaria, ranked as the fastest developing city after the capital.

You can find useful information about the opportunity to invest in the city, workforce size, cost of employment, office places and list of the major IT and outsourcing companies in Plovdiv. Plovdiv BPO and ITO Investment Destination

Plovdiv will show its hospitality also as a European Capital of Culture for 2019. Here you can see all interesting events which are happening in the city. Plovdiv 2019 Cultural Capital of Europe

Agenda
9:00 – 10:00
9:00 – 10:00
Registration & photo session
10:00 – 10:30
10:00 – 10:30
Welcome & official representatives opening words
10:30 – 10:50
10:30 – 10:50
Inspirational keynote speaker
10:50 – 11:10
10:50 – 11:10
Opening module – 2019 SEE ITS Ecosystem
The place of each SEE country on the road of technology outsourcing. Outcomes of a special regional comparative report.
11:10 – 11:50
11:10 – 11:50
Panel 1: SEE Business Climate – Attracting and Doing Business Together
Discussion pointsBuilding the technological brand of the region:
  • What is the unique value proposition of the region?
  • How to position SEE on the global market and attract more investments and clients to SEE vs other regions?
  • What policies, tools, and opportunities are available or have to be created and how?
  • What are the legislative challenges?
11:50 – 12:10
11:50 – 12:10
Coffee break
12:10 – 12:50
12:10 – 12:50
Panel 2: The Future Is Transformation – Let's Own It!
Discussion points and cases:
  • Outsourcing Transformation: Key trends, the role of automation, AI & blockchain.
  • How can the outsourcing industry make the best use of AI and RPA? Intelligent transformation. RPA & Blockchain in PPPs and public sector successful service outsourcing.
  • How does this trend affect vendors and clients?
  • What other expected waves we can ride to increase our competitiveness and achieve better positioning of the SEE region on the global market?
12:50 – 13:50
12:50 – 13:50
Lunch
13:50 – 14:30
13:50 – 14:30
Panel 3: Industry Growth Fuel – Talent, Education, Technology Shifts
Discussion points: Strengthening the growth potential:
  • Availability of knowledgeable people across countries.
  • The industry's shift from a resource user to a resource creator.
  • Approaches to key technical requirements and behavioural competencies for developers, linguists, and managers tomorrow.
  • Is there a room for cooperation in raising experts and making joint programmes?
14:30 – 14:45
14:30 – 14:45
Wrap up and closing notes on plenary
14:45 – 15:15
14:45 – 15:15
Coffee break
15:15 – 16:15
15:15 – 16:15
Parallel sessions:
Scaling SEE: Key Factors for Financing Growth

The Success Keys: Project & Product Management Cases

HR 3.0: Forward Leadership – establishing harmony between bots and talent, future leadership training programs, millennials and 40+, new forms of employer branding, organizational behaviour, work space design, etc.
19:30 – 22:00
19:30 – 22:00
2019 ITS Awards Ceremony & Gala Dinner
Special Guests
Keynote Speaker
Chief Designer and Futurist for SAP
Moderators
Director Business Systems and Solutions HR, Public Affairs & Communications at Coca-Cola HBC Group
Vice President and Special Projects Senior Manager at UniCredit Bulbank
EMEA Service Leader at Deloitte's Centre of Excellence
HR Director at A Data Pro
CEO in Pro Progressio Foundation
Speakers
Managing Partner at Innovation Accelerator Bulgaria
Chairman of Webdilio Group
Executive Director of The Bulgarian Small and Medium Enterprises Promotion Agency
Partner in EY Bulgaria
CTO and co-founder of Documaster
C&W Associate Partner, Strategic Consulting EMEA Global Occupier Services
Chairman of the Bulgarian Outsourcing Association, Founder and CEO of BULPROS
Vice President of Finance and CFO of TELUS International Europe
CEO of ELANA Financial Holding
Vice President, Business Development & Growth Initiatives at HFS Research
Member of the Leadership team of ICF Bulgaria
European Commissioner for Digital Economy and Society
Partner at EY Bulgaria
Global Program Director, Experian
CEO and co-founders of ScaleFocus
President of the Republic of Bulgaria 2012–2017
Partner, Poznań Regional Director at Colliers International
Managing Director of ICB-InterConsult
Co-founder of Telerik, Telerik Academy and Campus X
Owner and CMO of QuigleyMedia
Deputy Prime Minister of Republic of Bulgaria
Managing Director in Ingram Micro Sofia Global Business Services
Co-founder and Senior Facilitator at The Business Institute
CTO of ScaleFocus
Hewlett-Packard Enterprise AI, HPC & POD Sales Manager in CEE countries
Registration
Registration for SEE Innovation, Technology and Sourcing Summit is closed! Thank you and see you on May 17th in Plovdiv.
Co-Organizers
Gold sponsors
Silver sponsors
Bronze sponsors
Strategic partner
Supporting partners
Creative partner
Media partners